Terms of service
Terms of service
This website is operated by Handtile. Throughout the site, the terms "we", "us" and "our" refer to Handtile. By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein. These Terms apply to all users of the site — browsers, customers, vendors, merchants, and content contributors alike.
If you do not agree to all terms and conditions, please do not access or use the website. Any new features or tools added to the store are also subject to these Terms. We reserve the right to update these Terms at any time by posting changes to this page. Continued use of the site constitutes acceptance of any changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform through which we sell our products and services.
Online store terms
- By using this site, you confirm you are of legal age in your jurisdiction, or that you have parental consent.
- You may not use our products or services for any illegal or unauthorized purpose, or in violation of any applicable laws.
- You must not transmit any malicious code, worms, or viruses.
- Breach of any of these Terms will result in immediate termination of your access to our Services.
General conditions
- We reserve the right to refuse service to anyone for any reason at any time.
- Your content (excluding payment information) may be transmitted unencrypted across networks. Credit card information is always encrypted during transfer.
- You may not reproduce, duplicate, sell, resell, or exploit any part of our Service without our express written permission.
Accuracy, completeness and timeliness of information
Information on this site is provided for general reference only and may not always be accurate, complete, or current. We reserve the right to modify content at any time. Reliance on site content is at your own risk.
Modifications to the service and prices
Prices are subject to change without notice. We may modify or discontinue the Service — or any part of it — at any time without liability to you or any third party.
Products and services
Certain products may be available exclusively online and in limited quantities. Returns and exchanges are subject to our Refund Policy.
We make every effort to display tile colors and textures as accurately as possible. However, due to the handmade nature of our zellige and artisanal tiles, natural variation in glaze, color, and surface texture is expected and not considered a defect. Screen color accuracy cannot be guaranteed.
We reserve the right to limit sales by person, region, or jurisdiction, and to discontinue any product at any time without notice.
Accuracy of billing and account information
We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors. You agree to provide accurate and up-to-date billing, shipping, and account information. For more, see our Refund Policy.
Optional third-party tools
We may provide access to third-party tools on an "as is" basis without warranties or endorsement. Use of such tools is at your own risk. New features or services added to the site in the future are also subject to these Terms.
Third-party links
Our site may contain links to third-party websites. We are not responsible for their content, accuracy, or practices. Any transactions with third parties are solely between you and them — please review their policies before engaging.
User comments, feedback and submissions
Any comments, feedback, or submissions you send us may be used by us without restriction or compensation. You are responsible for ensuring your submissions do not violate any third-party rights, contain unlawful content, or include malicious code. We are not liable for any user-submitted content.
Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
Errors, inaccuracies and omissions
We reserve the right to correct errors, update information, or cancel orders at any time without prior notice, including after an order has been submitted. We are not obligated to update information unless required by law.
Prohibited uses
You may not use this site or its content for any unlawful purpose, to infringe on intellectual property rights, to transmit malicious code, to collect personal data from others, to submit false information, or to interfere with the security or operation of the Service. We reserve the right to terminate access for any prohibited use.
Disclaimer of warranties; limitation of liability
Our Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free access. Handtile and its directors, employees, affiliates, agents, and suppliers shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service, to the maximum extent permitted by applicable law.
Indemnification
You agree to indemnify and hold harmless Handtile and its affiliates, officers, employees, and agents from any claims or demands, including legal fees, arising from your breach of these Terms or violation of any law or third-party rights.
Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in full force.
Termination
These Terms remain in effect until terminated by either party. We may terminate your access at any time without notice if we believe you have violated these Terms. All obligations incurred before termination remain in effect.
Entire agreement
These Terms, along with any policies posted on our site, constitute the entire agreement between you and Handtile regarding your use of the Service, superseding all prior agreements and communications.
Governing law
These Terms are governed by and construed in accordance with the laws of Morocco.
Changes to terms of service
We reserve the right to update or replace these Terms at any time. Changes are effective upon posting to this page. It is your responsibility to check for updates. Continued use of the site following any changes constitutes acceptance.
Contact
Questions about these Terms of Service should be directed to: