GDPR Privacy Policy

Privacy Policy

Last updated: March 27, 2026

This Privacy Policy describes Handtile's policies and procedures on the collection, use and disclosure of Your information when You use our Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • "Account" means a unique account created for You to access our Service or parts of our Service.
  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Handtile, based in Fes, Morocco. For the purpose of the GDPR, the Company is the Data Controller.
  • "Country" refers to Morocco.
  • "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • "Data Controller" for the purposes of the GDPR refers to Handtile as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
  • "Device" means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • "Personal Data" is any information that relates to an identified or identifiable individual. For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
  • "Service" refers to the Website.
  • "Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
  • "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • "Website" refers to Handtile, accessible from https://www.handtile.com
  • "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service and may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. The technologies We use may include:

  • Cookies or Browser Cookies — A small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. If you do not accept Cookies, some parts of our Service may not function properly.
  • Web Beacons — Certain sections of our Service and emails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email, and for other related website statistics.

We use both Session and Persistent Cookies for the following purposes:

  • Necessary / Essential Cookies (Session) — Essential to provide You with services available through the Website and to enable core features.
  • Cookies Policy / Notice Acceptance Cookies (Persistent) — To identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies (Persistent) — To remember choices You make when You use the Website, such as login details or language preferences.
  • Tracking and Performance Cookies (Persistent, Third-Party) — To track information about traffic to the Website and how users interact with it.

Use of Your Personal Data

Handtile may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account and Your registration as a user of the Service.
  • For the performance of a contract — the development, compliance and undertaking of the purchase contract for the products You have purchased through the Service.
  • To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates, order information, or security notices.
  • To provide You with news and special offers about products and services similar to those You have already purchased or enquired about, unless You have opted not to receive such information.
  • To manage Your requests and attend to any enquiries You submit to Us.
  • For business transfers — We may use Your information to evaluate or conduct a merger, acquisition, or asset sale.
  • For other purposes such as data analysis, identifying usage trends, and improving our Service and marketing.

We may share Your personal information in the following situations:

  • With Service Providers to monitor and analyze the use of our Service and for payment processing.
  • For business transfers in connection with any merger, sale of Company assets, or acquisition.
  • With Affiliates, who will be required to honor this Privacy Policy.
  • With business partners to offer You certain products, services or promotions.
  • With Your consent for any other purpose.

Retention of Your Personal Data

Handtile will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction where data protection laws may differ from those in Your jurisdiction. Handtile will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Your Personal Data

Business Transactions If Handtile is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data becomes subject to a different Privacy Policy.

Law Enforcement Under certain circumstances, Handtile may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements Handtile may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Handtile
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us. While We strive to use commercially acceptable means to protect Your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure, and We cannot guarantee its absolute security.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent — You have given Your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract — Provision of Personal Data is necessary for the performance of an agreement with You.
  • Legal obligations — Processing Personal Data is necessary for compliance with a legal obligation.
  • Vital interests — Processing Personal Data is necessary to protect Your vital interests.
  • Public interests — Processing Personal Data is related to a task carried out in the public interest.
  • Legitimate interests — Processing Personal Data is necessary for the purposes of the legitimate interests pursued by Handtile.

Your Rights under the GDPR

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data — the right to access, update or delete the information We hold about You.
  • Request correction of any incomplete or inaccurate Personal Data We hold about You.
  • Object to processing of Your Personal Data where We are relying on legitimate interest as the legal basis.
  • Request erasure of Your Personal Data when there is no good reason for Us to continue processing it.
  • Request the transfer of Your Personal Data in a structured, commonly used, machine-readable format.
  • Withdraw Your consent at any time. Please note that withdrawing consent may affect Your ability to use certain features of the Service.

Exercising Your GDPR Rights

You may exercise Your rights by contacting Us at info@handtile.com. We may ask You to verify Your identity before responding to such requests and will endeavour to respond as soon as possible. You also have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us at info@handtile.com and We will take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. Handtile has no control over and assumes no responsibility for the content or privacy practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: